There is an eerie experience that some people have every day
of their life that I have had only a couple of times, ever. It’s actually
pretty cool. Let me tell you about two recent instances. The first time, what
happened was I made a joke that I thought was worded pretty well and captured
both the essence of a common experience we all have, but also painted a vague
enough picture that the person hearing or reading the joke could insert their
own unique imagination to make it humorous to them. I made the joke through a
text message to a friend.
A couple of weeks went by, and suddenly, during a
conversation with another friend, the same joke was told to me as if I was new
to it. I laughed and marveled at the way good content gets around.
Then recently, I came up with something humorous and posted
it to the social news site Reddit. I won’t tell you what it was and I won’t
reveal my Reddit username. I like the anonymity afforded to me there. Anyway, a
few days ago while browsing Facebook I saw a friend had ‘shared’ a humorous
post. To my surprise, it was my original post from Reddit, now making the
Facebook rounds. When I saw all the likes and replies to the comment, I was
thrilled. I felt I had influenced, if just for a moment, the thinking of some folks
on both Reddit and Facebook.
The experience got me thinking about the circle of influence
we each have. There are certain people for me, in real life and online, that if
they make a recommendation there is no way I am not following up on what they
suggest. I trust the judgment of these people so much, I buy/watch/read/listen
to/participate in whatever they suggest. Some of you reading this are
specifically the people I’m talking about.
Imagine if we could all be assigned an influence score. The score
would be based on the level of influence we each have as a percentage of the
whole. You would essentially take the size of potential influence a person has,
how active they are in attempting to influence members of their pool, how successful
they are in actually affecting the consumer behaviors of their circle, and then
compare it against their similar sized peers and create a stack ranking, assigning
an individual influence score. Every single person would have a score.
Obviously, very little would change: big celebrities would
get big bucks to endorse certain products or services. Trained actors would be
in commercials peddling their employers’ wares. Vince would continue to sell
the Slap Chop.
But what about on the micro level? Wouldn’t marketers be interested
in finding the highest ranked influencers in smaller subsets to endorse their
products, promote their politics, spread their religion, etc? Wouldn’t
potential employers want to see these numbers and actively recruit the most
influential people? I know that in my capacity as an “employer” I would find
this metric to be extremely fascinating.
It’s basically taking the concept I frequently tease (Facebook
Diet Shake Salespeople) and applying it to everything that generates any form
of income or increase. I make fun of those Facebook Sellers, but obviously what
they are doing is working. Obviously they are getting more people to buy their
shakes or attend their fitness classes. Why not tap into that same influence model,
pay ordinary citizens for the impact they can have and use that model for
everything?
And instead of paying citizens, it seems like it would be
possible to create a global “rewards program.” Instead of rewards for being a
member of some club or a frequent flyer, why not use data from each person’s influence
score to provide discounts based on the impact that person has on goods and
services?
“Privacy! Rights! Protect the children!”
Bullcrap. If you think you have those things, you are naïve.
Based on my spending habits, web-browsing history, voting records, income, tax
returns, court records, and borrowing patterns I am an open book to anyone with
the right access to that information.
Look, this is already happening to some extent. You know
those ads that show up on the sidebar of your email account? Those ads are
there based on the content of your emails and the history of websites visited.
Why not simply attach all of my personal information to my secure consumer
profile, factor in my influence score and give me discounts based on the
success I have getting other consumers to use certain products?
It would work like this:
1)
Doug posts something on Twitter about how his
family uses Huggies Diapers because they are so much more absorbent and easier
to put on than Pampers.
2)
This information is immediately added digitally to
Doug’s profile with Huggies, which sure enough, checks out. Doug buys a thing
of Huggies every three weeks.
3)
Over the course of the next few weeks, Huggies
adds new customer profiles to their database based on new purchases. A small
percentage of those new profiles fall into Doug’s circle of influence. The
computer generates Doug’s influence score and applies the algorithm to his
profile.
4)
The next time Doug buys Huggies, the computer
automatically processes a $2.47 discount because Doug is such a good little
diaper salesman.
5)
Repeat this process for every product ever made.
At first, this would cause an increase in the asinine referrals
made by all of us in our respective news feeds. However, the economics of
content and interest would soon balance that out so that we would only recommend
great products and not risk being unfollowed, defriended, or otherwise shunned
by the digital community.
Or maybe I’m just tired of buying diapers.
No comments:
Post a Comment